Multi-Factor Authentication (MFA) Required Starting November 21, 2024

Dear HL7 Community,

At HL7 the security of your data is a top priority. To strengthen our security and reduce the risk of unauthorized access, we are introducing Multi-Factor Authentication (MFA) as part of our login process.

What is MFA?
MFA adds an extra layer of security to your account by requiring two forms of identification when logging in. You will need both your password and a code from an authenticator app to access your account.

When is MFA being implemented?
MFA will be required starting November 21st, 2024. Once implemented, you will not be able to log in without completing MFA setup.

What You Need
A mobile device with an authenticator app installed to generate the MFA code is preferred; however, you may use a computer.
The recommended method for enabling MFA is through the Salesforce Authenticator app, available for both Android and iOS devices. Download the app by clicking the links below:
• Download for Android (Google Play Store)
• Download for iOS (Apple App Store)

If preferred, any TOTP (Time-Based One-Time Password) authenticator app may be used to set up MFA. See below for alternative TOTP apps:
• Google Authenticator
• Microsoft Authenticator
• Authy (available for iOS, Android, and Desktop)
• FreeOTP Authenticator

Additionally, many password management apps include support for TOTP authentication. With some exceptions, these are typically paid applications (as opposed to the free authenticator apps above); however, if you are already using one, it's easily configured for your HL7 account. Examples of these apps include:
• Apple Passwords (new in iOS 18, iPad 18, and macOS 15 Sequoia)
• 1Password (available for iOS, Android, and Desktop)
• Keeper (available for iOS, Android, and Desktop)
• NordPass (available for iOS, Android, and Desktop)

For questions or assistance, our support team is here to help! Please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.

Sincerely,
On the behalf of the HL7 Team