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Here is a success story where a hospital listened to feedback from patient and their families.
“As we started looking at that planning for these two projects, we’d gotten a lot of feedback from our patients and families that the documents they received upon discharge were a little bit lacking,”
They worked with their Patient and Family Advisory council - and actually listened when they said that the layout and format of the medication list was not patient and family friendly!
Kudos to this group.
Check out the
article.
Does anyone have a story to share about how your organization worked with patients and caregivers to design medication lists that were useful? Please share!
Improving the quality of patient care through the effective sharing of clinical information among health care organizations, clinicians and their patients.